A case study of a customer who trusted and partnered with SUPERGAS for their LPG needs for consistent quality, safety compliance, and optimal production.
Before switching | After switching |
The absence of clear instructions regarding safety protocols. |
Timely safety audits and provided two safety training sessions on handling LPG. |
Compromised finished product quality | SR grade LPG clean burning and even heat distribution improved the quality of finished product. |
Lack of technical support from Local Supplier | Direct supply from SUPERGAS supported by dedicated customer service team improved overall operations. |
Need to store excess cylinders in the Yard which is against the safety policies and norms. | We educated the customers on EACD, reducing the risk of unconnected cylinder storage at the LPG yard. |
Lack of cylinder handling support, the cylinders were handled by Lucky Process team. | SUPERGAS had trained driver crew to load, unload, coupling and decoupling the cylinders, which improved the productivity of the customer. |
Benefits of partnering with SUPERGAS
1. The customer experienced uninterrupted LPG supply with the installation of EACD, which resulted in seamless operations.
2. Complaint management system, safety audits and comprehensive safety training sessions reduced the safety concerns at workplace.
3. The customer observed improved product output with the supply of SR (Straight Run) grade LPG.
4. Our commitment and innovative solutions eliminated the need of dumping of excess cylinders in the premises.
Operational and Technical Impact Study
Before Switching to SUPERGAS | After Switching to SUPERGAS |
The platform height was only 700 mm, and the customer was using a crane to unload LPG cylinders which is unsafe. | The platform height was elevated from 700 mm to 1100 mm from the ground level as per requirement for safe loading/unloading of cylinders. |
Manifold near the factory valve and open window | Manifold with TRV & EFCV installed by SUPERGAS. |
Foreign materials in the installation and only one earthing was provided. | Removal of foreign material inside/outside the LPG yard and addition of one more earthing pit. |
No Safety distance as per IS guidelines. No copper jumpers and no ventilation. | Installation redesign as IS 6044 guidelines |
No proper approach road | The LPG yard area was extended as per the required cylinder manifold installation for better accessibility |
Violation of other statutory guidelines like lack of thermal relief valves, flow check valves, safety sign board and inadequate fire extinguishers. | SUPERGAS installed fences and cabling in the LPG yard, provided safety boards and fire extinguishers as per IS guidelines. |
Benefits observed by the Customer
With technical clearance achieved, SUPERGAS commenced supplying SR
Grade LPG, complemented by comprehensive safety training for operational and
cylinder handling processes.
Furthermore, regular safety training and audits by SUPERGAS have
fortified the customer’s confidence in maintaining a production environment
free from safety concerns.
The customer now enjoys a secure LPG yard, enhanced end-product
quality, diminished accident fears, minimal gas residuals, and consistent gas
supply, marking a significant turnaround in operational efficiency and safety.